Monday, September 2, 2013

Chapter 1 Summary: Defining Marketing for the 21st Century


            I used to think marketing was just another word for advertising, however, through my studies and work experience, I’ve learned that it is far more than advertising. Marketing is creative, innovative, and a blend of science and research but more simply put, the text defines marketing by saying, “it is about identifying and meeting human and social needs.” (Kolter 2). Someone has to use marketing to create a customer base and then maintain the loyal consumers and that person’s job is called marketing management.

            There are ten main types of things that are marketed: goods, services, events, experiences, persons, places, properties, organizations, and information. A market isn’t a traditional brick and mortar store but it’s a group of buyers with interest in the same product, service, etc. A market is similar to a club in that everyone in the group has a common thread, in this case it could be a voter demographic or a collection of people that think Crest toothpaste is the best. The goal in marketing is to establish a “club,” maintain and add members, and create loyalty to the “club.” A marketplace is a traditional brick and mortar store and the marketspace is a digital store.

            There are five main types of concepts when it comes to marketing philosophies: the production concept, product concept, selling concept, marketing concept, and the holistic marketing concept. I found the marketing concept to be the most interesting because it is a customer-centered approach that focuses more on creating and developing products to meet customers needs versus trying to find consumers that want your product. A good example of this would be Craigslist.com. This website was created because the use of classifieds ads are declining but people still need a way to buy and sell used items, thus Craigslist was started.


Source: Kotler, Philip, and Kevin Lane Keller. A Framework for Marketing Management. 5th ed. Boston: Prentice Hall, 2012.                        

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